Selling
Pipeline stages and MEDDPICC, in plain English
A stage tells you where a deal is. The MEDDPICC checklist tells you whether to believe it. Here is how to use both.
Two questions decide whether a pipeline is worth reading. Where is each deal? And how sure are we? Most teams answer the first and guess at the second, which is how a deal sits at "Contract Review" for two months while everyone quietly knows it is dead.
Stages answer the first question. A qualification checklist, MEDDPICC, answers the second. They are different tools, and a deal needs both.
Stages: where the deal is
A stage is a fact about the buyer, not a feeling about the deal. Each one has a clear test for moving on, so two people looking at the same deal would put it in the same place.
| Stage | What is happening | Move on when |
|---|---|---|
| Discovery | The first real conversation. You are learning what they need, who decides and whether there is a problem worth solving. | You know the pain and who makes the decision. |
| Business Value Case | You have shown what the deal is worth to them, such as better margin, new products or better terms, and they agree it matters. | They accept the value and you know who approves the spend. |
| Solution Fit | They are testing the fit: samples, pricing, terms, logistics and other suppliers. The riskiest stage. | They say yes to the product and terms in principle. |
| Contract Review | The paperwork is with them: the agreement, supplier setup forms or a draft order. | Every term is agreed. |
| Contract Execution | Signed or being signed. The first order or onboarding is under way. | The first order is placed. |
| Closed Won | The first order is placed or the contract is signed. | Done. |
| Closed Lost | They said no, chose someone else or stopped replying. | Write down why. It is the most useful line in your pipeline. |
MEDDPICC: how sure you are
MEDDPICC is a checklist of eight things you either know about a deal or do not. It is not a set of categories to sort deals into. You tick each one as you confirm it, and the more you have ticked, the more the stage can be trusted.
| Letter | What to confirm | You have it when |
|---|---|---|
| M, Metrics | The measurable result they expect. | You can name the number, like a margin lift or a cost saved. |
| E, Economic Buyer | The person who signs off on the money. | You have met them, not just heard their name. |
| D, Decision Criteria | What they will judge suppliers on. | You know the list, such as price, minimums, delivery or quality. |
| D, Decision Process | The steps and people between now and a yes. | You could draw the path, including who else has to agree. |
| P, Paper Process | How the order or contract actually gets done. | You know the forms, approvals and how long they take. |
| I, Identify Pain | The problem they need solved. | You can say why it matters to them now, not someday. |
| C, Champion | Someone inside pushing for you. | They argue your case in meetings you are not in. |
| C, Competition | Who else they are considering. | You know the alternatives, including doing nothing. |
How the two fit together
Each stage should come with certain boxes ticked. A deal that has moved further than its checklist is the deal most likely to surprise you.
- Discovery: Identify Pain.
- Business Value Case: Metrics and Economic Buyer.
- Solution Fit: Decision Criteria, Competition and a Champion.
- Contract Review and Contract Execution: Decision Process and Paper Process.
In LeadWise
When you create or edit a deal, the meaning of each stage shows in the stage picker and under the Stage field, and each MEDDPICC item explains itself on the checklist. Tick an item once you have confirmed it, and link the person who confirmed it so the next person on the deal knows who to ask.
Do
- Move a deal when the buyer has done what the next stage needs, not when time has passed.
- Tick a MEDDPICC item only when you could explain it to a colleague without guessing.
- Link each ticked item to the person who confirmed it.
- Write the reason on every lost deal.
Don't
- Do not treat MEDDPICC as categories. A deal can, and should, tick several.
- Do not move a deal forward to make the forecast look better.
- Do not count a name you have heard as an Economic Buyer you have met.
- Do not leave a deal in Solution Fit for months. Decide, or close it.
Do I need all eight boxes ticked to win?
No. Small deals close with three or four. The checklist tells you where the risk is, not whether you are allowed to win.
What if a deal goes backwards?
Move it back. A stage records what is true today. A buyer who reopens pricing in Contract Review is back in Solution Fit, and the forecast should say so.
Is MEDDPICC only for big enterprise deals?
It started there, but the questions are the same at any size. On a small deal you just answer them faster.
Try it in LeadWise
Open the part of the product this guide covers.
Keep reading
- How to run a sales pipeline that tells the truthMost pipelines are a list of wishes. What each stage should mean, when a deal is real, and the one rule that keeps the forecast worth reading.
- Contacts, companies and pipeline: what goes whereA person, an organisation, and a possible deal. Most CRM confusion is one of these three being used for another one's job.